Find answers to the most common questions about our boiler services.
Most boiler installations can be completed within one day. However, more complex installations or those requiring new pipework may take 2-3 days. We'll give you a clear timeframe when we provide your quote.
The best boiler type depends on your property size, water usage, and existing heating system. Combi boilers are ideal for most homes. Our engineers will assess your needs and recommend the most suitable option during your free survey.
Boiler installation costs vary based on type and model. Combi boilers typically cost £1,800-£2,800, system boilers £2,200-£3,200, and conventional boilers £2,000-£3,000. All prices include installation and a 12-year warranty.
Yes! We offer 24/7 emergency boiler repairs across the North East. Call our emergency line on 0800 123 4567 and we aim to respond within 2 hours for urgent callouts.
We recommend annual boiler servicing to maintain efficiency, safety, and validity of your warranty. Regular servicing can also help prevent breakdowns and extend your boiler's lifespan.
We cover the entire North East including Newcastle, Gateshead, Sunderland, Durham, Middlesbrough, and all surrounding areas. Contact us to check if we service your specific location.
Yes, all our engineers are fully Gas Safe registered. We'll provide your Gas Safety Certificate (CP12) after any gas work, giving you complete peace of mind.
All new boiler installations come with a 12-year warranty as standard. We also offer a 12-month guarantee on all repairs for parts and labour.