Last updated: March 2026
1. Introduction
NorthEast Boiler Company ("we", "our", or "us") is committed to
protecting and respecting your privacy. This Privacy Policy explains how
we collect, use, and safeguard your personal information when you use
our website or services.
2. Information We Collect
We may collect and process the following information:
- Contact information (name, email, phone number)
- Property details (address, postcode)
- Information about your heating system
- Communication history and service records
3. How We Use Your Information
We use your information to:
- Provide boiler installation, repair, and servicing
- Respond to your enquiries and provide quotes
- Schedule appointments and manage our services
- Send service reminders and important updates
- Comply with legal obligations
4. Data Protection
We implement appropriate security measures to protect your personal
information. Your data is stored securely and only accessed by
authorised personnel.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: 0800 123 4567
- Address: Amron Business Centre, Fountain Lane, Blaydon NE21 4JN